Privacy Policy

Césarée is a limited liability company whose head office is located at 42 avenue de l'Ile Verte 83700 SAINT-RAPHAEL and is registered with the Fréjus RCS under number 320 433 097.

As responsible for processing your personal data, we do everything possible to respect your right to privacy during your visits to our website www.cesareebijoux.com (the “Site”) or concerning the data communicated in our stores, and only process the personal data you provide to us in accordance with applicable regulations.

This policy covers data that allows you to be identified and that we collect during your visits to the Site or in our stores and as part of our jewelry sales activity (the “Personal Data”).

It informs you of the practices that we apply for the processing of your Personal Data and your related rights (I) as well as for the use of cookies on the website (II).


I- CHARTER ON THE PROTECTION OF PERSONAL DATA

1 Types of information collected

The Personal Data that you communicate to us or that we collect are:

  • Information relating to your identity such as your last name, first name, gender, date and place of birth;
  • Your contact details such as your postal address, email address, telephone numbers;
  • Data relating to the means of payment used;
  • Information you provide to us when communicating with us;
  • Information relating to our commercial relationship;
  • Data collected using cookies, including your IP address. As specified in section (II) below, we use cookies on our website to offer you content tailored to your interests, to produce browsing statistics and to allow you to share content on social networks.

    2 Why do we use your Personal Data?

    The Personal Data that we collect may be communicated to us (i) on the basis of your consent, (ii) be necessary for the execution of pre-contractual measures taken at your request or for the execution of a contract, (iii) be required by a legal obligation or (iv) for the legitimate interests of Césarée Bijoux.

    The purposes for which we process your Personal Data and the legal grounds justifying the processing are as follows:

    1. Contract: we process your Personal Data for the execution of your order and the contract, in particular in the context of invoicing, payment, delivery and the handling of certain services by our service providers and subcontractors, or to respond to any pre-contractual request from you.

    The fields marked with an asterisk on the form for creating an account on the Site, in the order form or on the customer form completed in the store relate to the Personal Data which must be provided to us in order, depending on the case, that we can create your account, or process your order. Failure to provide the required data will prevent us from communicating with you or processing your order.

    This processing is based on the execution of pre-contractual measures and/or the execution of the contract.

    1. Customer relations: processing is necessary to ensure, strengthen and personalize communication, in particular through informational emails as well as as part of the personalization of the Site according to your observed preferences, in particular through cookies. It is also necessary for the management of complaints and returns.

    This processing is based on the execution of pre-contractual measures and/or the execution of the contract.

    1. Marketing: we may use your Personal Data to offer you marketing content, special offers and promotions, in particular by email in the form of a newsletter or by SMS, particularly for your birthday.

    This processing is based on the pursuit of our legitimate interests.

    To the extent that you are a client acting for private purposes, this processing is conditional on your consent. However, in accordance with current law, we may send emails for marketing purposes when promoting products similar to those already provided.

    In any case, you can unsubscribe from these messages at any time by clicking on the unsubscribe link at the bottom of each email received or by sending STOP to the number indicated at the bottom of each SMS.

    1. Legal Obligations: We may process your Personal Data in order to comply with our legal obligations or in response to a subpoena, court order, law enforcement request or other legal process.

    This processing is based on the fulfillment of a legal obligation.

    1. Security: we may process your Personal Data to prevent fraud or ensure the network and information security of your computer systems.

    This processing is based on the pursuit of our legitimate interests.

    3 Sharing your Personal Data with third parties

    Césarée Bijoux does not transfer any Personal Data to third parties.

    However, in order to offer you the best possible service, we share your Data with the companies handling your order. Subject to an adequate level of protection, we may transfer your Personal Data to the following recipients:

  • delivery companies;
  • payment providers;
  • the professionals responsible for operating our Site (digital partners) with whom we have signed a confidentiality contract available if you wish;
  • fraud prevention or customs authorities.
  • 4 Accommodation and international transfers

    Your Personal Data is stored on secure servers located in France.

    In order to operate certain services and certain functionalities of the Site, we may be required to transit and/or host Personal Data on servers located around the world, provided that these servers have an adequate level of protection.

    In any event, we take appropriate measures to maintain the security of personal information during transfer and upon receipt of such information.

    5 Conservation of your Personal Data

    In accordance with applicable regulations, your Data is kept for a period which does not exceed the period strictly necessary to achieve the purposes mentioned in section (I-2).

    Data used for commercial prospecting purposes may be kept for three years from the end of the commercial relationship.

    Data relating to a non-customer prospect may be kept for three years from their collection by the data controller or the last contact from the prospect.

    Data enabling proof of a right or contract to be established, or retained for compliance with a legal obligation, may be subject to an intermediate archiving policy for a period not exceeding the duration necessary for the purposes for which they are kept, in accordance with the provisions in force.

    6 Security

    We take all appropriate technical and organizational measures to protect the Personal Data transmitted against unauthorized or illegal processing as well as against destruction, loss or accidental damage.

    As such:

  • we store this Data on secure servers, and
  • payment details are encrypted on the secure server
  • In addition, you must protect your account password and not share it with anyone. We ask that you contact us immediately in the event of any unauthorized or suspicious use of your Personal Data in connection with www.cesareebijoux.com by contacting us using the contact details mentioned in section (I-8) below.

    7 Your rights

    You have the following rights over your Personal Data:

    1. Access and information: the right to obtain information about the Personal Data we hold about you and the processing thereof; the right to access this Data and to receive information concerning the purposes of the processing, the categories of Personal Data concerned, the recipients of the Data, and the possible existence of automated and logical decision-making underlying the processing , as well as the retention period of the Data, the other rights open to you, the right to complain to the National Commission for Informatics and Liberties and the source of the Data if they have not been collected directly from YOU ;

    1. Withdrawal of consent: the right to withdraw your consent to the processing of your Personal Data at any time when consent constitutes the legal basis for the processing, it being specified that the withdrawal of your consent will not affect the lawfulness of the processing based on your consent initial ;

    1. Complaint: the right to lodge a complaint with the Commission Nationale de l’Informatique et des Libertés;

    1. Portability: the right to receive Personal Data in electronic form and/or to ask us to transmit this information to a third party where technically possible (this right is only applicable to Personal Data that you have provided to us);

    1. Rectification: the right to request rectification or modification of your Data;

    1. Erasure: the right to ask us to erase your Data;

    1. Opposition: the right to object to the processing of your Personal Data for reasons related to your particular situation and in any case to oppose the processing of your Data for commercial prospecting purposes;

    1. Restriction: the right to ask us to restrict their processing.

    You also have the possibility to provide us with instructions relating to the conservation, erasure and communication of your Data after your death, which instructions may also be recorded with “a certified digital trusted third party”. These directives, or a sort of “digital will”, can designate a person responsible for their execution; failing this, your heirs will be designated.

    To exercise your rights, you can send us your request by contacting us using the contact details mentioned in section (I-8) below.

    In the event of a request to delete your Personal Data, we may however keep it in our archives for the duration necessary to ensure our legal, accounting and tax obligations and in particular, to prevent possible illicit behavior after deleting your account.

    8 Contact

    If you have any questions, you also have the right to consult us so that we can do what is most important to us: enlighten you.

    Contact us at the following email address: contact @cesareebijoux. com

    We reserve the right to modify this policy at any time and will publish, if necessary, the revised version on the Site. Any modification is effective upon publication. It is therefore advisable to check this charter regularly.


    II- USE OF COOKIES

    When you browse our Site, and subject to your choices which you can modify at any time, we may install cookies in your terminal in order to be able to recognize your terminal during the validity period of the cookie concerned (the “Terminal”). ").

    1 What are cookies?

    A cookie is a connection cookie which designates a text file saved in a dedicated space on the hard drive of the Terminal (computer, tablet, smartphone, etc.) of a media user (web, applications, etc.).

    A cookie allows its issuer to identify the Terminal in which it is recorded and thus to memorize the activity of the media user, their preferences and the information that they may have already provided through contact forms.

    Certain cookies are essential for the use of the Site, these are so-called “technical” cookies, some are useful in the context of the optimization and personalization of the content displayed and finally, others allow you to display information. advertising.

    2 Purposes of cookies

    The cookies we issue are used for the following purposes:

  • Improve the functionality of our Site;
  • Allow us to know you and remember your information and preferences;
  • Establish audience statistics;
  • Implement security measures, particularly regarding online payments;
  • Allow you to share content on social networks.
  • 3 Types of cookies

    When you browse our Site we may install five types of cookies in your Terminal:

  • Technical cookies: essential for your browsing, in order to ensure the security of the Site and to allow you to access the various services of the Site;
  • Security cookies: particularly during online payments to prevent cases of fraud;
  • Audience measurement cookies: in order to produce traffic statistics;
  • Advertising cookies: allow us and third parties to display advertisements on the Site tailored to your interests;
  • Sharing cookies: allow you to share content from our Site.
  • 4 How to deactivate or activate cookies?

    You can accept or refuse cookies by changing your browser settings, or have your browser ask you for confirmation before accepting a cookie from websites you visit. If you choose to disable cookies completely, you may not be able to use all of our interactive features.

    You can also delete any cookies that have been installed in the cookies folder of your browser.